indibet Platform Privacy Notice

This page describes what we collect when you use indibet and how we keep that data protected. We at indibet take your privacy seriously. Our platform operates across supported jurisdictions in Southeast Asia, and we handle your personal information according to applicable data-protection law. Whether you access indibet on Android, iOS, or desktop, your account details, payment records, and betting history remain under our care.

We collect information only to run our service — to verify your identity, process your deposits and withdrawals, and detect fraud. We do not sell your data to third parties. Our servers may sit outside your jurisdiction, but we apply the same security standards across all regions where we operate. This notice explains what we do, who we share data with, and what rights you have.

What we collect on indibet

When you open an indibet account, we ask for your email, phone number, full name, date of birth, and address. We use this to verify your identity and comply with anti-money-laundering rules. If you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank virtual accounts (mobile banking, local payment, online payment, e-wallet), we record the transaction amount, timestamp, and payment method. We also log your IP address, device type, and browser details each time you log in.

Our indibet platform tracks your betting activity — which markets you view, which games you play, and your account balance. We store this data to settle bets, calculate winnings, and prevent fraud. We also collect cookies and similar tracking technology to remember your preferences and keep you logged in. If you contact our support team, we keep a record of your messages and our replies.

How we use your data

We use your personal information to process your account, handle deposits and withdrawals, and settle your bets. We also use it to detect suspicious activity — for example, if we see multiple accounts from the same device or unusual betting patterns, we may flag your account for review. We send you emails about your account status, payment confirmations, and service updates. We do not send marketing emails unless you opt in.

Our indibet team may share your data with payment processors (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and your bank) to complete transactions. We also work with fraud-detection services and identity-verification providers. These third parties are bound by confidentiality agreements and may only use your data to provide their service to us.

Your rights and our commitments

You have the right to access, correct, or delete your personal data on indibet. If you believe we hold incorrect information about you, contact our support team and we will review your request. You can also ask us to stop using your data for marketing purposes at any time. Our indibet platform does not retain your data longer than necessary — we delete inactive accounts and their associated records after a set period, unless we are required by law to keep them.

We encrypt your password and use secure connections (HTTPS) to protect your data in transit. Our servers are protected by firewalls and access controls. However, no system is completely secure, and we cannot guarantee absolute protection against all threats. If we discover a data breach, we will notify you and relevant authorities as required by law.

Our services are available only where local law permits. We do not offer our platform in jurisdictions where online wagering is prohibited. Users are responsible for verifying that their access and use of indibet comply with their own jurisdiction's law. If you have questions about our privacy practices, contact our support team via email or the contact form on our site.

Data retention

We keep your account data for as long as your account is active, plus a retention period for legal compliance.

Cookies

We use cookies to store your login session and remember your preferences. You can disable cookies in your browser, but some indibet features may not work.

Third-party links

Our site may link to external pages. We are not responsible for their privacy practices.

Contact indibet

If you have a privacy concern or wish to exercise your rights on indibet, reach out to our support team. We aim to respond to all requests within a reasonable timeframe. You can also contact us if you have questions about how we handle data during major events like Liga 1 or Piala Indonesia, when traffic and transaction volume increase.